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2v2 Tournament Compensation Error


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Astolfo_the_Rider #1 Posted Oct 12 2022 - 02:52

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Edited by Astolfo_the_Rider, Oct 12 2022 - 02:53.


Astolfo_the_Rider #2 Posted Oct 12 2022 - 02:54

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The bracket is fine. My team won first place in the 2v2 tournament. Why are we receiving premium time days instead of our gold and free xp winnings? I have over 1000 days of premium time already. I don't want premium time. I want the gold and freexp I worked for please.

Edited by Astolfo_the_Rider, Oct 12 2022 - 03:07.


LargeForeignObject #3 Posted Oct 12 2022 - 05:42

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View PostAstolfo_the_Rider, on Oct 11 2022 - 19:54, said:

The bracket is fine. My team won first place in the 2v2 tournament. Why are we receiving premium time days instead of our gold and free xp winnings? I have over 1000 days of premium time already. I don't want premium time. I want the gold and freexp I worked for please.

Premium time compensation is not replacing the main prizes. They will be credited a bit later, sorry for the delay.



MisterMagnificence #4 Posted Oct 16 2022 - 16:43

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View PostLargeForeignObject, on Oct 12 2022 - 05:42, said:

Premium time compensation is not replacing the main prizes. They will be credited a bit later, sorry for the delay.

 

It has been 6 days since the tournament. There seems to be a transference of responsibility as I keep hearing the devs will eventually credit the accounts.  How long do we need to keep waiting on this?  Everyone seems to be waiting on someone else and not taking ownership of the issue.  700 Gold and 5K free XP is important to me, especially when I had to work so hard to earn it.

 

MM



cloudwalking #5 Posted Oct 16 2022 - 20:12

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Incredible that tournies still have this amount of screw ups.  How many years have WG been doing tournies? 

cloudwalking #6 Posted Oct 16 2022 - 20:13

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View PostMisterMagnificence, on Oct 16 2022 - 16:43, said:

 

It has been 6 days since the tournament. There seems to be a transference of responsibility as I keep hearing the devs will eventually credit the accounts.  How long do we need to keep waiting on this?  Everyone seems to be waiting on someone else and not taking ownership of the issue.  700 Gold and 5K free XP is important to me, especially when I had to work so hard to earn it.

 

MM


be honest, are you surprised by this at this point?
 



MisterMagnificence #7 Posted Oct 17 2022 - 16:52

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View Postcloudwalking, on Oct 16 2022 - 20:13, said:


be honest, are you surprised by this at this point?
 

 

Well, yes I am surprised.  I filed a correct ticket with evidence that proves what I'm owed which they agree with.  That should be the end of the story.  The excuse that someone somewhere else will eventually do something really isn't helping the situation.  I know this isn't a priority for them but it is for me as I use those resources weekly. 

 

 



MisterMagnificence #8 Posted Oct 18 2022 - 03:26

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I mean, there are many times that tournaments don't go off or they mess up ahead of time.  Even though me and my team usually finish in first place, there is never any gold compensation for those because the battles didn't pop.  I've been short changed many times in those situations but I've understood b/c they don't know where I would have finished.  This time, I finished 1st and it's been a week since it happened.

OhaumaruStrelok #9 Posted Oct 19 2022 - 00:06

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my teammate and I played the tournament tier 7 in Lakeville map, 2vs2:Weekday Scuffle in 11/10/2022 we got the 2nd place and never received the gold and free exp, we send a ticket to support team but they said "wait a week for the compesation" a week pass already and nothing abot the acreditation of  gold and free exp, today 18/10/2022 I send a new ticket and the practicly wash they hands about the torunament, so whats next? my team lose time playing a tournament without compensation?

MisterMagnificence #10 Posted Oct 24 2022 - 16:44

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It has been 2 weeks since the tournament and CS keeps saying "someone" will credit me at "some point."  How about TODAY?

LargeForeignObject #11 Posted Oct 25 2022 - 20:05

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View PostMisterMagnificence, on Oct 24 2022 - 09:44, said:

It has been 2 weeks since the tournament and CS keeps saying "someone" will credit me at "some point."  How about TODAY?

Sorry for the late response.

Players from that tournament have been credited with prizes this last Friday, Oct 21st.



__WarChild__ #12 Posted Oct 26 2022 - 02:50

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View PostLargeForeignObject, on Oct 25 2022 - 13:05, said:

Sorry for the late response.

Players from that tournament have been credited with prizes this last Friday, Oct 21st.

 

I told him it was coming ;)

 

__WarChild__


Edited by __WarChild__, Oct 26 2022 - 03:03.





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