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Critical Error Failed to install updates


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NoShittingPls #1 Posted Feb 18 2012 - 02:11

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Critical Error
Failed To install updates
The application cannot continue
For details, See log file

How do you fix these?

MasterKage #2 Posted Jul 28 2012 - 21:06

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I am having the same issue so I'll just post this here, I am running on US server,

I have built a new computer recently and wanted to get World of tanks on here. However No matter what I do I keep getting this error!
28/07/2012 14:53:38    Starting...
28/07/2012 14:53:38    create update folder: path="C:\Games\World_of_Tanks\Updates"
28/07/2012 14:53:38    create temp update folder: path="\\?\C:\Users\Kage\AppData\Roaming\wargaming.net\wot emp"
28/07/2012 14:53:38    save configuration: path="C:\Games\World_of_Tanks\WOTLauncher.cfg"
28/07/2012 14:53:38    start update process...
28/07/2012 14:53:38    connecting to update server...
28/07/2012 14:53:38    http request has completed: verb="POST" url="http://update.worldoftanks.com/"
28/07/2012 14:53:38    parsing patch info...
28/07/2012 14:53:38    initialize post-update process...
28/07/2012 14:53:38    launcher update complete.
28/07/2012 14:53:38    connecting to update server...
28/07/2012 14:53:39    http request has completed: verb="POST" url="http://update.worldoftanks.com/"
28/07/2012 14:53:39    parsing patch info...
28/07/2012 14:53:39    connecting to http download server...
28/07/2012 14:53:54    http request has completed: verb="GET" url="http://cdn1.worldoftanks.com/patches/auto/wot_741.1000_74.982_client_us.patch"
28/07/2012 14:53:54    initialize installation process...
28/07/2012 14:54:25  ERROR: extract file error: name="C:\Games\World_of_Tanks\Updates\wot_74.982_client_us.patch" file="res\packages\15_komarin.pkg" to="\\?\C:\Users\Kage\AppData\Roaming\wargaming.net\wot emp\wot_74.982_client_us.patch"

I have researched through many forums doing everything that they have told me to do
1: I have re downloaded the installer and redid the 3gb of download required (Takes me 7+hrs here) I have done this 3 times...
2: I have downloaded from a 3rd party site AND STILL NO CIGAR
3: I have made sure to open everything up as administrator while downloading and updating...hasnt helped
4: I have deleted the problems in the updates folder AND deleted the entire contents of the updates folder making me download it all again...Didnt help
5: I have even messed with chaninging it to a different location, Downloading it to a different location, downloading from differenent Web browsers and making sure they are not in offline mode...HASNT HELPED!
6: I have even made the patcher pause, checked and unchecked the use torrents...Does not help

At this rate if someone cannot tell me how to correct this ridiculous problem I am giving up on World of tanks and will not be playing it anymore...With over a days work of trying to get this game running...I have lost all hope...

TankJuice13 #3 Posted Aug 04 2012 - 01:43

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you guys you do have plenty of space on you computers right? I had the same problem and found out I was to low on space.

Suicidal_Spider #4 Posted Aug 04 2012 - 04:40

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ERROR: extract file error: name="C:\Games\World_of_Tanks\Updates\wot_75.1210_client.patch" file="res\packages\23_westfeld.pkg" to=\\?\C:\Users\Spiderman\AppData\Roaming\wargaming.net\wot\temp\wot_75.1210_client.patch

I tried to DL the update thru the launcher and it failed. since then I have wiped all temp files and uninstalled the game. I have tried to install the full game client 3 times, each time I pulled the client from the site, the torrent link, and the launcher. I even tried installing my old copy o 7.2 and tried to let it update thru the launcher again but that failed as well.

This is just the last error code, all have been similar but different files sometimes. I have seen several threads started about this but no word from the devs yet on this?

misscleo #5 Posted Aug 04 2012 - 04:44

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Maybe your http download keeps corrupting for some reason IDK, try downloading utorrent and install it. Download the full game client v.7.5 torrent file, open it, and window will appear like this:

Spoiler

Edit the 'Save as' path to point to the current location your existing installer file is at. If it's in the downloads folder, 'Save as' should point to %userprofile%/downloads. Hit Ok and it will check the file and download anything missing or corrupt.

Suicidal_Spider #6 Posted Aug 04 2012 - 04:49

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 misscleo, on Aug 04 2012 - 04:44, said:

Download utorrent and install it. Download the full game client v.7.5 torrent file, open it, and window will appear like this:

Spoiler

Edit the 'Save as' path to point to the current location your existing installer file is at. If it's in the downloads folder, 'Save as' should point to %userprofile%/downloads. Hit Ok and it will check the file and download anything missing or corrupt.

Thanks, trying this now.... will update with results

Failed.

Now all I get is a 7 Zip CRC Error when I try to run the installer. What I have found shows the "fix" for this is running UTorrent and Force Checking the file. Everytime I do this it shows the file at 99.9%, and restarting the torrent "completes" it to 100%.... but another Force Check shows the same 99.9%... tried about 5 times so far and no success.... continuing to hunt for a fix

Edited by Suicidal_Spider, Aug 04 2012 - 06:25.